Shipping & Returns

Shipping:

Tracking Your Package

If you have a tracking or delivery confirmation number, you can track your package. The shipping method and carrier for your package will be listed in your shipment confirmation e-mail. If you need to contact the carrier, you'll find contact information below.

Note: To speed delivery, shippers may not location-scan all of their shipments. When shipping volume is high, packages are processed in bulk, and the first time a package is scanned may be upon arrival at a regional hub near the destination, or even when the package is delivered. If you don't see any tracking data for your shipment, and the estimated delivery date has not yet passed, please do not be concerned.

Some shipments, such as Standard International shipments, are not trackable.

If you're not sure whether your order has been shipped, check the status of your recent orders in My Account.

UPS

U.S. Postal Service

FedEx

Returns

How do I return something to Bird Buffet N Things?

At Bird Buffet N Things, we stand behind our merchandise 100%.

When returning items:

  • All returned items must be in the original packaging.
  • Any items returned for reasons other than defects must be unused and in the original packaging.
  • We will not give a credit or refund for used merchandise.
  • If you have received a defective item from us, return the item and a copy of your invoice. Please inform us which you prefer, a replacement item or a refund for the defective merchandise.

For orders that are damaged in shipping:

Please notify us immediately so we can take the proper steps to replace the damaged merchandise.

If you have questions about a return, please contact by e-mailing customer service.

 

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